What Information We Gather and Why
When you register an account, we collect your name, email address, mobile number, and the payment method you choose — whether that is JazzCash, Easypaisa, Raast, a debit card, or bank transfer. This data is used to verify your identity, process transactions, and keep your account
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secure. We do not sell your personal information to third parties. Payment data linked to your JazzCash or Easypaisa wallet is stored only as long as needed to complete your transaction and meet any obligation required by applicable law in the regions where we operate. If
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you contact our support team, we retain that conversation history to resolve follow-up queries. Device data — your browser type, IP address, and session timestamps — is collected automatically to detect unusual login activity and protect your account. Availability of our services depends on local law
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and eligible regions. We review the data we hold periodically and remove records that are no longer necessary. Any data collected through Raast transfers follows the same retention approach as other payment rails on the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.